AD: Area Director (Franchise Services) Definition: A Choice Area Director (AD) is a trusted advisor to franchisee owners and property level management teams. He/she facilitates...
AGM: Assistant General Manager Definition: The Assistant General Manager (AGM) assists the General Manager (GM) in his/her day-to-day operations of the hotel (administrative duties,...
DOS: Director of Sales Definition: The manager of a hotel sales department. References: https://cdn.shopify.com/s/files/1/2477/6348/files/Hotel_Dictionary.pdf
Front of House (FOH) Definition: The functional areas of the hotel in which employees have extensive guest contact. Example: Food and beverage outlets, front...