Definition: The complete detailing of a meeting/event, including menus, room setup, start/end time, special requests, A/V, etc. Example: Also known...

Definition: A web-based property management system (PMS) that focuses on the key hotel functions including front desk procedures, group sales,...

Definition: The official franchisee website for Choice Hotels International and their franchisees, specifically designed for internal (not publicly viewed) use;...

Definition: A cloud-based global reservations system that manages all distribution for Choice Hotels, optimizing rate, inventory, availability, shopping, booking and...

Definition: Choice Hotels’ comprehensive consultation program designed to help franchisees increase revenues through strategy recommendations from experienced and highly trained...

Definition: Choice Hotels’ award winning loyalty program where members (nearly 38 million worldwide) can earn points that can be used...

Definition: A sign placed outside a guest room indicating that the guests don’t want to be bothered until after check-out...

Definition: It is the framework for building the database for a new Choice hotel. It includes inventory, brand, local and...

Definition: F&B services in a hotel can include a restaurant, lounge/bar, room service, banquet service, poolside grill, etc. References: https://www.socialtables.com/blog/hospitality/hotel-terms-dictionary/

Definition: The functional areas of the hotel in which employees have extensive guest contact. Example: Food and beverage outlets, front...